YOUR NEXT CONVERSATION STARTS HERE
AI voice agents for lead generation, follow-ups and customer support. Keep conversations moving, and bring your team in when it matters.
Now welcoming early-access enquiries. Platform in development.
Built for the way
your business talks.
TWO SERVICES. ONE CONNECTED TEAM.
From the first introduction to the next support call, we'll design an agent around your business and the people you serve.
Your first conversation, handled with purpose. Introduce your offer, qualify interest and give your sales team a clear next step.
A helpful first response for your callers. Answer routine questions, handle reception and route conversations to the right person.
Early-access service scope, supported languages and integrations are confirmed with you before activation.
MAKE THE NEXT STEP FEEL NATURAL
Give your agent a purpose, approved information and a clear handoff. Your team gets the context it needs to continue.
Read an example flow. These are illustrative conversations, not recordings or a live agent.
Hi, this is Alex, Nerix Global's AI assistant. May I speak with the office manager?
She's unavailable right now. You can reach her on Tuesday morning.
Thank you. Could I have her name and the best email for an introduction?
Thanks for calling. I'm Alex, your AI assistant. How can I help today?
I'd like to speak to someone about changing my appointment.
Of course. May I have your name? I'll brief the team and check who's available.
A WORKFLOW THAT FITS
We work through your requirements before connecting an agent to real calls.
Lead qualification, follow-ups, reception or support. Choose the next action you want every useful call to create.
Agree the name, supported voice and languages, business knowledge, calling windows and team destinations.
Confirm the carrier and any supported integrations. Test the conversation, transfers and pricing in your pilot.
Use call outcomes and team feedback to improve the workflow. Add prepaid credit and use the service as needed.
AUTOMATION WITH YOUR TEAM AT THE CENTRE
A travel company, a dental practice and a sales team don't have the same conversations. Your agent shouldn't use the same playbook either.
Plan your workflow with usChoose the agent name, supported voice, language and the tone you want callers to hear.
Plan around previous conversations, contact roles, requested callback times and the next action.
Brief the team before a warm transfer. If nobody is available, capture a callback instead.
Plan different teams, locations, schedules and languages around your organisation's needs.
CONNECT ON YOUR TERMS
Already have a calling setup? Starting from scratch? We'll help you choose a supported route.
Bring a supported SIP carrier or phone system and use Nerix for your agent and campaign workflow.
Connect a supported system to provide call context and receive outcomes. New connectors are scoped separately.
Discuss a supported number and calling arrangement alongside your AI service, with separate carrier pricing.
Carrier compatibility and integration availability are checked during onboarding. A SIP connection alone does not synchronise CRM data.
FLEXIBLE USAGE. CLEAR STARTING RATES.
Prepaid, pay-as-you-go pilot pricing. Your final rate and service scope are agreed before you start.
First introductions, lead qualification and follow-up conversations.
A helpful first response for routine enquiries and front-desk calls.
More involved workflows and supported business-system connections.
AI usage is billed by connected seconds, including listening and IVR handling. Unanswered ringing is excluded. AI charges stop when the agent leaves a completed transfer. Number rental, carrier charges, setup and any paid integrations are quoted separately where applicable. Industry and negotiated rates may differ.
A quick estimate of AI time at our starting pilot rates.
We're welcoming early-access enquiries while the platform is being built. Contact us to discuss your requirements and pilot availability. This website does not create an account, take payments or launch calls.
That's part of your setup. We plan the agent's name, supported voice, languages and business instructions with you, then test the selected combination before activation.
No. Your workflow is based on your business. A sales team may need qualification and live transfers; a reception team may need questions, bookings and callbacks. We agree what is supported for your pilot.
Warm transfers are part of the planned service. The agent provides the caller's name and a short briefing, connects after staff acceptance, then leaves. If the team is unavailable, the workflow can capture a callback request.
We'll check compatibility with your carrier and systems. You can discuss bringing your own supported SIP setup, a supported dialer or CRM connection, or a complete Nerix calling arrangement. Some systems need a separately scoped connector.
The planned dashboard will show your monetary balance, assigned rate and estimated remaining AI time. Connected agent time is billed by the second, including listening and IVR handling. Service pauses when available credit is exhausted until you top up. Carrier and other agreed charges may be separate.
Your campaign follows approved calling windows in the recipient's timezone. We plan lead eligibility, retry limits and opt-out handling with you before activation. Requests to stop contact are excluded from future campaign calls.
LET'S BUILD YOUR NEXT CONVERSATION
More qualified introductions? Better front-desk coverage? Share your goals and we'll talk through a setup that fits.
EMAIL USinfo@nerixglobal.com